Types of Personal Information Collected
a. Registration Data
i. We collect your first and last name, email address, and postal address.
b. Credentials:
i. We collect passwords, password hints, and similar security information used for authentication and account access.
c. Payment Information
i. We collect your data necessary to process your payment if you make purchases, such as your payment instrument number (credit card number), and the security code associated with your payment instrument.
ii. If you choose to subscribe to fee-based portions of the service, purchase a subscription to the service, or purchase add-on products or services, you will also be asked to provide (at a minimum) your name and credit card information.
d. Download Activity
i. We collect information regarding your downloading history, including downloaded data type, data industry, date purchased, and quantity purchased.
e. Date and Time of user activity
i. Date and time information are collected to process billing cycles, manage user credits, and supply notifications on completed downloads
How Information is Collected and Used
a. The information we learn from our customers helps us to personalize and continually improve your Aspen Digital Marketing experience. Here are the types of information we collect
i. Information You Provide to Us 1. We receive and store any information you enter on our website or give us in any other way. You can choose to not provide certain information, but then you might not be able to take advantage of many of our features and services. We use the information you provide for such purposes as responding to your requests, customizing your experience, improving our services and platform, and communicating with you 2. To operate external integrations with social media platforms, automation software, and or ecommerce sites. .
ii. Automatic Information:
1. We receive and store certain types of information whenever you interact with us. For example like many sites we use “Cookies,” and we obtain certain types of information when your web browser accesses www.goaspendigital.com or advertisements or other content served by or on behalf of Aspen Digital Marketing or other Websites.
iii.Mobile:
1. When you download or use apps created by Aspen Digital Marketing or our subsidiaries, we may receive information about your location and mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising search results, and other personalized content. Most mobile devices allow you to turn off location services
iv. Email Communications:
1. To help us make email from Aspen Digital Marketing more useful and interesting, we often receive a confirmation when you open email from Aspen Digital Marketing if your computer supports such capabilities. We also compare customer list in an attempt to avoid unnecessary communication with our customers. If you do not want to receive e-mail or other mail from us. Please adjust your settings.
v. Information from Other Sources: 1. We might receive information about you from other sources and add it to our account information.
b. We use the information we collect to:
i. To debug, or cap the frequency of messages
ii. Analyze use of the Services to understand, develop and improve our Services. Such as determining what content is most popular, which browser are most used, how long users spend on specific Services and Functionalities
iii. Otherwise support the internal operations of the Services
iv. Provide you with notifications pursuant to our legal obligations, including in the case of a data incident.
v. Provide you with Service and customer service report messages.
Cookies
Authentication
If you are signed in to Aspen Digital Marketing, cookies help us show you the right information and personalized experience according to your user preferences.
Security
We use cookies to enable and support our security features, and to help us detect malicious activity and violations of our user agreement
Preferences, features, and services
Cookies can tell us which language you prefer and what your communications preferences are. They can help you fill out forms on Aspen Digital Marketing more easily. They also provide you with features, insights, and customized content in conjunction with our plugins. You can learn more about plugins in our privacy policy..
Advertising
We may use cookies to show you relevant advertising both on and off the Aspen Digital Marketing site. We may also use a cookie to learn whether someone who saw an ad later visited and took an action (e.g. made a purchase) on the advertiser’s site. Similarly our partners may use a cookie to determine whether we’ve shown an ad and how it performed, or provide us with information about how you interact with ads. We may also work with a partner to show you and ad on or off Aspen Digital Marketing, as after you’ve visited a partner’s site or application.
Third-Party Access to Information
Data Retention
a. Cancellation or Deactivation of Accounts:
i. If you would like to request the cancellation or deactivation of your account, you should contact our Customer Support team for assistance. Cancellation or deactivation of your account does not ensure complete or comprehensive removal of the content or information you may have posted, downloaded, or otherwise made available publicly on the Service while you were registered as a user. You should also contact our Customer Support team to request deactivation of an account or profile you believe is fake or otherwise unauthorized.
b. How Long We Use Personal Data For:
i. We will not keep your personal data longer than necessary, how long this is depends on several factors, including. 1. Why the data initially was collected. 2. How old the data is. 3. Whether there is a legal or regulatory reason for us to keep it. 4. Whether we need it to protect us or you.
Communications
a. Sending Emails and Messages
i. We may send you Service and administrative emails and messages. We may also contact you to inform you about changes in our Services, our Service offerings, and important Service related notices, such as security and fraud notices. These emails and messages are considered part of our services and you may not opt-out of these.
ii. Alternately, we may send you emails and or messages about new product features or other news about our Service, You can opt-out of these at any time
b. Opting-Out of Optional Communications
i. There are several ways to stop these messages from us. 1. Click the “unsubscribe” link in any email communication that we send you. We will then stop any further emails from this particular division, 2. If you have an account, log in and access your “Settings” area and change your preferences. 3. Write to our Customer Support team.
ii. Please not you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
Business Transfers
a. As we continue to develop our Business and Service, we may be involved in a reorganization, merger, acquisition, or sale of our assets. Your information may be transferred as a part of that deal. Will notify you (for example, via a message or email associated with your account) of any such deal and out your choices in the event. Customer information remains subject to promises made in any pre-existing Privacy Notice (unless the customer consents otherwise). If all of Aspen Digital Marketing or a substantial amount of its assets are acquired, customer information will be one of the assets transferred.
Children’s Privacy
a. The following describes how we handle data for individuals under the age of 18 (“minors”) as required by U.S. law. To comply with the Children’s Online Privacy Protections Act (COPPA) that helps protect minors on the internet. Under these policies we require user verification that they are at least 18 years of age or that parental consent is supplied, which is verified by charging a small non-refundable fee of $5 to the parent’s credit card
b. Our services are not designed for and are not marketed to people under the age of 18 (“minors”). We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Service. If you are a minor, please do not use our Services or send us your information. We delete information that we learn is collected from a minor without verified parental consent. Please contact us using support@goaspendigital.com if you believe we might have information from or about a minor.
c. We do not offer two different account types. Accounts that have parental consent will have access to the same Services. If consent by a legal guardian, or confirmation of a minimum age of 18 is not provided a minor will not have access to our Service,
Contact
a. Questions, comments, and requests regarding this notice or the information that we collect from you are welcomed and should be addressed to our Customer Support team via support@goaspendigital.com